Terms & Conditions

Our company is Facilitate Live Ltd and we are an independent business information provider.

Our Business is to Facilitate Live Webinars, Workshops, Virtual and Live Conferences, within the Pharmaceutical, Biotech, Supply Chain Logistics & Packaging, Medical Devices and Cleanroom Sciences & Innovations Industry. We focus on building interactive events and webinars that are needed within these industries connecting our partners, event speakers and leaders who are in the know, to delegates and decision-makers to audiences around the world.  Bringing inspiring business information, news, innovation, technology, concepts, insights, and ideas to life to live audiences around the world.

The Operator

This website is operated by Facilitate Live Ltd.

Access to and use of this website is provided by Facilitate Live Ltd subject the following terms and conditions.

The use of this website constitutes your acceptance of these terms and conditions which takes immediate effects upon your first use of the website. Facilitate Live Ltd reserves the right to change these terms and conditions at any time publishing these changes online on our website. You are responsible for regularly viewing information published to obtain timely notice of such changes. Your continued use of the Facilitate Live website after such changes are published constitutes your acceptance of the agreement as modified by the changes.

In order, to keep up with changing legislation and best practice, we may revise this Privacy Policy at any time without notice so please check back periodically so that you are aware of any changes. This Privacy Policy should be read in conjunction with and is subject to our Terms.

You, agreeing the use of this website only for lawful purposes and in a manner, which does not violate the rights of, or restrict hinder the use of this site by any third party. Such restriction or hinder includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person and transmission of obscene or offensive content or disruption of normal flow of dialogue within the website.

The Website and the information provided, names, logos, pictures, images and icons regarding or relating to Facilitate Live Ltd is services and products (or third party services and products), is provided “as is” and on an “as available” without any representation or endorsement made without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, no-infringement, compatibility, security, and accuracy. 

Facilitate Live Ltd takes no responsibility for the accuracy or quality of the information found on websites to which this website links or onward links from those websites. 

As our customer, we require you to provide us with your contact details in order, for us to provide you with the best possible service. This includes your name, your job title, your company’s name, and address, your business email address, and if you are registering for a colleague you may also provide separate contact details with an email address and contact details. Your business email address and contact details is absolutely essential as this is how we will send you information about your order, including order confirmations, invoices, and remittance advice to confirm payment. How your details are held and used and, also how we may contact you are outlined in our privacy and policy.

Formation and Incorporation

Subject to any variation to the contract  in writing and signed by a duly authorized representative on behalf of Facilitate Live Ltd, the Contract will be upon these Terms and Conditions, to the exclusion of all other terms and conditions, including any terms and conditions, which you purport to apply under any purchase order, confirmation of order or similar document, whether or not such document is referred to in the contract.

Each order or acceptance of a quotation for an event or event material will be deemed to be an offer by you to purchase an event or event material upon these Terms and Conditions. The Contract is formed when the order is accepted by Facilitate Live Ltd by way of a written acknowledgment of order. There is a 50% liability on all bookings once made, whether by fax, email, website or by post. Receipt of this booking form, inclusive or exclusive of payment constitutes formal agreement to participate and acceptance of the terms and conditions stated and are sold on a firm sales basis.

Webinars / Events / Payment Terms

·         Once we have received your signed booking form contract, your event/webinar is confirmed.
·         Once we have received your registration as a delegate participation you are enrolled as an attendee.

We reserve the right to decline any booking for an event/webinar. Facilitate Live Ltd requires full payment of the amount to be made at the time of the booking via Credit / Debit Card. If payment is not made at the time of booking an event, then an invoice will be issued and must be paid within 14 days for the date of the booking stated on the invoice and immediately prior to the event. We are unable to allow the delegate to participate/attend or have access to the Document Portal unless payment has been received in full by us prior to the commencement of the event. Facilitate Live Ltd reserves the right to charge interest on unpaid invoices.

Cancellation Policy

The event organized by Facilitate Live Ltd, a limited company formed under the English company law registered in the UK, Cancellations received more than 45 days before the event date, will be eligible for a refund less £75 administration fee. Cancellations must be made in writing. Cancellations made less than 45 days before the event date will not be entitled to a refund. If you are unable to participate. No refund can be given but you may nominate a colleague to take your place.


Facilitate Live Ltd reserves the right to make alterations to the event/executive briefing content, timing, speakers, or program beyond our control and in case of unforeseen circumstances. The event may be postponed or canceled due to unforeseen events beyond the control of Facilitate Live Ltd. We have no liability for any loss of trade or profit occurring to the customer, as a result, of change or cancellation. Facilitate Live Ltd will not accept liability for any internet or online disruption or delays and in such circumstances, the normal cancellation restrictions apply.

Payment of Invoice

Our aim is to establish and maintain a long-term business relationship with all our clients and customers, however, failure to pay in accordance with clause causes us significant problems and expense in chasing late payers. For late payers, we will take action to enforce full payment of the invoice, and without prejudice any other rights, to terminate the contract with you in respect of any future supplies and to compensation for debt recovery costs under “The Late Payment of Commercial Debts (Interest)” Act 1998 as amended and supplemented by “The Late Payment of Commercial Debts Regulations 2002”. In jurisdictions where this may not apply you accept that equivalent interest (8% above UK base rate) and debt recovery fees (minimum £40) will be payable to offset our costs in this matter. We may set and vary credit limits from time to time and may not accept any further orders if such credit limits are exceeded. If you have a problem with any product or services please contact us immediately and we will try and resolve the issue. You should however pay the invoice in full by the due date to prevent further action